Enterprise Applications Specialist

Posted 2.2.24

Papa is a new kind of care built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. 

Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com.

The Enterprise Applications Specialist plays a critical role in managing enterprise software systems at Papa, Inc. The Specialist will draw on a background in procurement and vendor management to obtain favorable pricing terms from vendors and maintain mutually beneficial relationships with them. This person will also view our vendor relationships holistically, making key vendor data points available to stakeholders such as Compliance, Accounting, and Security Operations  In addition, this individual will function as a system specialist in core company systems, including but not limited to HRIS, accounting, or other shared software  Their expertise in these core systems will not only benefit the company generally, but enable more effective vendor management.

The ideal candidate will have a strong background in Procurement and familiarity with System Administration. They will have excellent people skills, be fearless in their quest for knowledge, demonstrate exceptional attention to detail, and have the technical literacy to see the big picture of how each of these enterprise systems underpins our operations.  Finally, the ideal candidate will be kind, respectful, collaborative, and contribute to Papa’s people-first culture.

Essential Job Functions:

  • Engage in vendor management for the company’s enterprise software systems, refining our purchasing / licensing strategy and building vendor relationships
  • Develop and manage a procurement process for software purchases, including initiating negotiations, reviewing quotes, tracking renewals and other deadlines
  • Collaborate with the Finance, Accounting, and Legal departments to integrate the procurement process into their workflows, obtaining review and approvals where appropriate
  • Work with the Enterprise Applications team to become a system expert in designated core systems, supporting stakeholders to meet their needs
  • Partner with stakeholder teams to design system or workflow improvements, including integrations


  • 3+ year of experience in Procurement and System Administration
    • Experience negotiating with software vendors
    • Exposure to procurement-related compliance, including CCPA, OFAC and SOX obligations
    • Intermediate or higher knowledge of generic system components, including databases, records, interfaces and fields, etc
  • Bachelor’s degree or equivalent experience
  • Strong familiarity with Google Workspace applications, Slack, and ticketing systems like Jira preferred
  • Working knowledge of NetSuite
  • Experience maintaining confidentiality
  • Exceptional attention to detail

Papa’s culture is People-first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about family and community – and we celebrate that among our employees. We encourage everyone to truly bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person. 

We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

Papa’s mission is at the core of our total rewards philosophy wherein we attract and retain high potential talent aligned with our journey. We offer gender neutral and inclusive parental leave policies that offer up to 16 weeks of 100% paid parental leave. We immensely value the benefits of a flexible workplace, while designing remote-first principles we ensured that Papa people feel psychologically safe about their career interests while being remote.

The future of health and fitness, all in one newsletter.
Sign up to get the latest industry trends, news, and tech delivered straight to your inbox.

    No thanks.