Senior Forward Deployment Engineer

Posted 4.10.24
Location
Remote

We’re revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We’re a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we’ll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal. We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people.Join the team, and let’s see what we can accomplish together! 

Your role

As a Senior Forward Deployed Engineer, you’ll be a part of a team dedicated to providing enhanced engineering support to our Strategic Account Customers. You’ll pursue continuous improvement to help Mindbody achieve its mission: Powering the world’s fitness and wellness businesses and connecting them with more consumers, more effectively, than anyone else.

You’ll likely spend time working on

  • Collaborating closely with customers to solve their specific challenges.
  • Providing consultation, system design, and troubleshooting issues.
  • Offering technical assistance and expertise in software development, data engineering, 
    and creative problem solving.
  • Post-Sales support and technical assistance, and potentially assisting in pre-sales 
    activities.

About the right team member

 

You love to design robust and easy-use-solutions. You know the best platform is created through collaboration and iteration and you’re looking for the right opportunity, and the right team, to expand your experience. You seek feedback because it can turn good work into great work. You like the immediate satisfaction that comes from working closely with customers to solve real world problems, you value simplicity, and you strive to eliminate unnecessary complexity.
 
At Mindbody, we value team members who are curious, practical, and-openminded), and who care about our product, their teammates, and their own personal growth. We’re faced with an interesting set of technical challenges, and we believe in giving our engineers the freedom to create solutions based on their unique perspective.
 
Much of our team comes from non-traditional computing backgrounds. In bringing together diverse voices, we’ll build a better product, and a better company. We care less about which languages or frameworks you know, and more that you’re excited to produce high-quality code and be consciously evolving. Our engineers work in cross-functional, collaborative teams focused on impact. We work very closely with our brilliant product team to deliver a world-class user experience, and ultimately to empower our users to create and grow successful businesses.

You’ll thrive in this role with experience in

  • Data engineering
  • Backend/Frontend engineering
  • Enterprise integration patterns
  • Creative problem-solving
  • Customer service skills
  • Proficiency in Mindbody External APIs

Technologies you’ll be working with

While we value experience with these technologies, we’re primarily looking for team members
with strong technical skills and the ability to quicky pick up new tools and frameworks

  • REST/SOAP APIs
  • C#/.NET/Java
  • JavaScript/Typescript/React
  • iOS/Android
  • Microservices
  • Cloud Infrastructure such as AWS

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $140,300 to $175,300. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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