Product Manager, In-App Membership Growth

Posted 4.10.24
Location
Remote

About Us

There is nothing like the feeling of a good night’s sleep. Cozy, wrapped-up-in-a-heavy-blanket sleep. Fire crackling, curtains drawn, DO NOT DISTURB kind of sleep. *Hygge stuff. That’s the kind of sleep we’re talking about. 85% of people agree sleep is a key to their wellbeing, but more than 50% of people are unsatisfied with their own sleep. Whether it’s stress, interruption, work, children, people need help getting great rest!

Hatch is on a mission to help everyone in the family get great sleep. Getting high quality sleep improves focus, energy, and performance no matter what you love to do in your life. We make bedside sleep devices and original content to help people wind down, sleep deeply and rise rested and relaxed. Led by Rest, the #1 baby registry item on Amazon, and Restore, our Award-winning adult focused product, we have helped over 3 million sleepers of all ages find space for rest in their lives.

The Opportunity

As a Product Manager, In-App Membership Growth you will help us drive growth of our subscription product Hatch+ within our mobile app. You will bring your creative energy to help us tell the story of our subscription sleep service across our kid & adult product lines. This role reports to the Director of Product, Core Experience. 

  • Lead growth optimizations that will help drive in-app acquisition for our premium membership experience across our kid and adult product lines.
  • Develop a deep understanding of our subscription business and existing funnel. 
  • Work cross-functionally with designers, engineers, product marketers, our audio content team, and other PMs to grow our revenue. 
  • Have a big impact on a growing, evolving people-centered startup that truly helps people sleep better. 

This person must be based in the United States or Canada. Hatch is based out of California, so this role would be asked to be available during PST/PDT hours.

What You’ll Do

Within 3 Months:

  • Get to know our company strategies + products like the back of your hand. 
  • Build a solid understanding of our product experience and current subscription offering.
  • Establish close working relationships with stakeholders across engineering, product, design, marketing, web, and customer support. 
  • Understand the customer by partnering with our PMs, user research and design and joining/hosting continuous listening sessions. 
  • Get involved in every aspect of the product development process, working directly with designers and engineers to implement features

Within 6 Months:

  • Obsess over the performance of Hatch+, proactively managing key metrics and actively searching for new opportunities. 
  • Work with our web & marketing team to understand the holistic experience of how and when we drive people to our membership across web, app & other communication channels. 
  • Define success metrics for, measure, and evaluate the impact of product efforts.
  • Collaborate with other PMs to recommend new value we can create to serve our Hatch+ members. 

After 1 Year:

  • Partner with the Director of Product to drive the roadmap for in-app membership growth.
  • Develop a strong perspective on Hatch’s growth engine and how to think strategically about where product investments should be placed.
  • Propose meaningful new opportunities for future growth strategies.

What You’ll Bring

  • 2+ years of consumer growth product management experience with subscription-based mobile products.
  • Comfort in navigating ambiguity and thriving in a dynamic startup environment.
  • Proven track record of shipping features that drive business metrics.
  • Strong experimentation skills, including generating hypotheses, A/B testing, and analyzing results
  • Strong customer empathy.
  • Exceptional collaboration and communication skills.

Why You Will Love Working at Hatch!

  • We are certified as A Great Place to Work! 97% of our employees have reported that Hatch is a great place to work.
  • We have an amazing leadership team that truly values its employees and lives our company values each and every day.
  • We delight our customers with something everyone needs: a good night’s sleep!
  • Our team is collaborative, fun, and brilliant!
  • You have an opportunity to make a large impact in people’s lives
  • We are backed by world class investors including True Ventures and have strong revenue growth.
  • We let you take care of what you need by offering a flexible/remote work environment

We also take care of you through our comprehensive compensation package and many other perks and benefits including:

  • 100% paid medical, dental, and vision for employees and 80% coverage for dependents
  • Meaningful equity
  • 401(k) match with no vesting schedule
  • 16 weeks paid parental leave for those important moments in life
  • 16 free therapy sessions on Samata Health’s platform for you and one other adult dependent
  • Financial Support for Family Planning
  • Remote office allowance
  • Monthly Internet reimbursement allowance
  • Friends and Family discount on our products
  • Discount program from popular brands in travel, entertainment and retail
  • Many other spontaneous perks

Designed by experts and loved by parents, our Rest family includes Rest, Rest+, Rest Mini, and Rest (2nd Gen)—all-in-one sleep products designed for babies and kids that can be controlled remotely. Hatch Restore is a fully-customizable product geared toward helping adults sleep well. As an all-in-one sleep assistant, Restore helps people personalize their perfect night of slumber. Launched in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss, and featured on “Shark Tank” in 2016, Hatch is headquartered in Menlo Park, California. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 

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