Posted 5.6.24

Papa is a new kind of care built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. 

Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at

About the Role:

The Controller is a key member of the finance team, responsible for overseeing the organization’s entire accounting function and ensuring the accuracy and integrity of financial reporting. This position plays a vital role in supporting financial decision-making and safeguarding company assets. The role reports to the CFO. 


  • Manage all accounting operations, including accounts payable, accounts receivable, and financial reporting.
  • Prepare and publish timely and accurate financial statements in accordance with Generally Accepted Accounting Principles (GAAP).
  • Oversee the month-end and year-end closing processes.
  • Develop and implement internal controls and accounting policies to ensure the accuracy and reliability of financial data.
  • Work with the enterprise systems team to manage and maintain accounting software systems.
  • Manage the year-end external audit and liaise with auditors.
  • Work closely with the Strategic Finance team to support analyzing financial data and preparing reports.
  • Ensure compliance with all federal, state, and local tax regulations.
  • Manage accounting staff.
  • Stay up-to-date on accounting standards and regulations.
  • Identify and recommend improvements to accounting processes and systems.
  • Partner with other departments (e.g., sales, operations) to ensure accurate financial reporting.


  • Bachelor’s or master’s degree in Accounting, Finance or relevant field, CPA strongly preferred .
  • Minimum of 8-10+ years with a mix of Big 4 and industry experience preferred; health care experience a plus 
  • Strong understanding of GAAP and accounting principles.
  • Proven experience in financial reporting and creating written and oral communications and presentations
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Experience with NetSuite, Salesforce, Airbase, and Expensify is a plus 
  • Ability to manage and lead a team.

Job Type: Full-time, Exempt

Location: Remote (ideally Miami, FL)

Papa’s culture is People-first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about family and community – and we celebrate that among our employees. We encourage everyone to truly bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person. 

We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

Papa’s mission is at the core of our total rewards philosophy wherein we attract and retain high potential talent aligned with our journey. We offer gender neutral and inclusive parental leave policies that offer up to 16 weeks of 100% paid parental leave. We immensely value the benefits of a flexible workplace, while designing remote-first principles we ensured that Papa people feel psychologically safe about their career interests while being remote.

Beyond benefits: 

We want to take care of the whole employee and their families. To stay true to this commitment, we offer family care leave in addition to a generous paid time off policy, 401(k) match up to 4%; family forming support through access to Carrot; emotional health support tools through our medical plans such as Ginger, Happify, and a host of events through a monthly culture calendar that enable emotional connectedness in a remote work environment.

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