Payor Success & Relations Partnerships Manager

Posted 2.24.24

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered over ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised over $100mm of funding from Transformation Capital, TCV, and SignalFire. 

What You’ll Be Doing: 

We’re looking for an experienced Partnerships Manager for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. You will lead our strategic partnerships with insurance companies within our Payor Success and Relations department. You will be responsible for developing and strengthening relationships with new and existing partners, as well as executing on new and existing engagement opportunities. You will also play an essential role as liaison in ensuring that our credentialing, data analytics and revenue cycle management teams have the appropriate infrastructure in place to grow our provider base, get our providers in-network with insurance companies, and obtain reimbursement for services to enable continued engagement and growth. You’ll thrive in this role if you are a master communicator and endlessly curious, with a love for cross-functional learning and collaboration, as well as data-informed storytelling. As you get to know our internal systems and processes better, you’ll have the opportunity to expand your impact into different areas of the business, and you’ll eventually become the go-to person for a myriad of responsibilities pertaining to our partners unique needs.

  • Lead key partnership implementation workstreams, including new partnership development, expansion of existing partnerships, and collaboration with internal and external cross-functional partners. Internal teams include, Growth, Customer & Client Support, Tech, and other Insurance Operations teams.
  • Lead implementation of new opportunities for partnerships at Grow and act as the subject matter expert on partner KPIs 
  • Develop creative strategies to deepen our existing relationships with partners that are of high value to our organization and mission

Salary range: $116,000 – $140,000

You’ll Be a Good Fit If:

  • Empathetic Leader. You have a strong track record of building high performing teams cross functionally. Can intuit the needs of external partners before they’re even shared. Ability to performance manage individual team members when necessary. 
  • Detail Oriented. You’re a meticulous reviewer of your own and other’s work. 
  • Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.
  • Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.
  • Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
  • Team Player. You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.
  • Passionate Storyteller. You’re good at transforming dashboards and other data insights into a compelling story for our external partners, taking into account macro goals of our organization plus those of our partners.
  • Master of Project Management. You’re a master at juggling multiple initiatives and clear ability to prioritize the most important stuff. Highly organized and able to keep projects and priorities on track.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 


  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Generous PTO 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 


Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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