Senior Manager, Sales Intelligence

Posted 4.3.24
Location
Remote

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Reporting to the Vice President of Revenue Operations, the Senior Manager of Sales Intelligence will play a critical role in driving strategic decision-making processes within the Sales organization. You will be responsible for overseeing corporate reporting, resetting reporting foundations, finalizing quarterly and annual bookings in partnership with FP&A, conducting advanced modeling and analytics, and aligning the Revenue Organization’s reporting roadmap with the internal Business Intelligence team.

What You’ll be Doing:

  • Corporate Reporting:
    • Lead the preparation and delivery of various corporate reports including Weekly & Monthly Business Reviews , Book of Business  Analyses, and Quarterly Board of Directors (BOD) presentations
    • Ensure accuracy, consistency, and timeliness of all reports to provide actionable insights to senior leadership
    • Streamline processes and methodologies used to drive core metrics including QA prior to executive review cadences
    • Partner with Director of Sales Systems & Data to ensure data accuracy & integrity for all reporting
  • Reporting Foundations & Documentation:
    • Develop and maintain robust reporting documentation & processes
    • Collaborate with cross-functional teams to gather requirements and implement best practices for reporting
    • Build and maintain operational cadences in service of reporting accuracy
    • Develop understanding of systems requirements that are critical to core metric data accuracy
  • Quarterly/Annual Bookings Finalization:
    • Manage the process of finalizing quarterly and annual bookings, working closely with Sales Operations and Finance teams to ensure accuracy and completeness of data
    • Analyze booking trends and provide insights to support forecasting and planning activities
  • Advanced Modeling & Analytics:
    • Utilize advanced modeling techniques and analytical tools to uncover insights from sales data, customer behavior, and market trends
    • Develop predictive models and scenario analyses to support strategic decision-making and revenue optimization efforts
  • Rev Org BI Roadmap/Alignment:
    • Collaborate with Revenue Operations and Business Intelligence teams to define and align the Sales Intelligence roadmap with the broader Rev Org BI strategy.
    • Identify opportunities to enhance BI capabilities and drive continuous improvement in data-driven decision-making processes.

 

What we expect from you:

  • Bachelor’s degree business administration, finance or similar field preferred
  • 5+ years of experience in a leadership role overseeing revenue reporting & analytics &  systems
  • Expert level proficiency in SFDC, Google Sheets / Excel, scenario modeling and other analytical methodologies.
  • Proven track record of strategic leadership on high-priority initiatives with measurable impact.
  • Strong proficiency in communication and presentation skills, particularly in conveying complex data to executive teams.
  • Hands-on experience with revenue systems, infrastructure, and analytics, with the ability to dive into details when needed.
  • Demonstrated ability to lead and inspire cross-functional teams to achieve common objectives.
  • Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
  • Foster a collaborative and results-driven culture within the teams to achieve operational excellence
  • Be a hands-on leader capable of overseeing multiple projects  with a “roll up your sleeves” ability to execute on both systems and analytical work as needed.

 

What success looks like in this role:

  • 99% on-time corporate reporting (WBR, MBR, KBR, BOD)
  • 50% efficiency gains on reporting requirements through automation in Looker or through new repeatable process design
  • +/- 10% accuracy on annual & qtrly predictive conversion analysis 
  • Meet 100% of analysis, source data, process documentation required for RevOps Reporting Foundations initiative

The target base salary range for this position is $132,000-$165,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

  • You will be held accountable to an exceptionally high bar and impact
  • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
  • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
  • You will create processes & products that have never existed before
  • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
  • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

  • You get to be surrounded by some of the brightest minds in the field  
  • You get to learn and grow at an extremely accelerated pace
  • You will experience transparency, integrity, &  humility from leadership 
  • You will be empowered to constantly challenge the status quo
  • You get the space to experiment & innovate
  • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
  • You will become more resourceful and resilient
  • You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

  • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • 10 allocated sick days per year
  • Flexible paid time off in addition to 12 paid holidays throughout the year
  • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
  • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

  • 4-4.5 months of fully paid parental leave
  • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

  • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
  • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
  • Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

  • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
  • Focus Fridays: no meetings, no distractions, just time for you to get work done.
  • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
  • Up to $1,000 Professional Development Reimbursement per calendar year.
  • $200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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