Sr RFP & Proposal Writing Manager

Posted 5.16.24
Location
Remote

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

We are seeking a Sr RFP & Proposal Writing Manager with expertise in technical writing and project management to lead proposal responses in the strategic and jumbo space (30k+ headcount organizations). This person will develop engaging content, proposal assets, and other tools in support of overall proposal development, with the goal of achieving Spring Health’s business goals. They will partner with Sales & Employer Strategy on individual proposals and manage relationships with cross-functional stakeholders to ensure proposal compliance.

Having a strong record of success managing large, cross-functional RFP response teams and the ability to work efficiently and autonomously is very important for this position. The role will report to the Senior Manager of Proposal Operations.

 

What you’ll be doing:  

  • Own the proposal creation process from RFP to submission for new business prospects and renewing customers in the Strategic and Jumbo markets (30k + employees)
  • Lead a group of cross-functional subject matter experts to write and edit powerful technical responses for RFPs and RFIs in support of a large team of internal clients, Sales Directors, and Account Executives
  • Maintain responsibility for ensuring all proposals are complete, meet consultant standards and effectively position Spring Health as the leading solution in behavioral health
  • Writing, editing, and proofreading content
  • Follow internal processes to secure needed legal and security documents in support of RFP/RFI and due diligence compliance
  • Ensure that the right internal intelligence is collected to help make strategic decisions regarding content
  • Stay abreast of changing messaging, new product launches, company policies, and content in the support and maintenance of the company’s content library and marketing assets
  • Piece together scattered responses from across a diverse group of subject matter experts and ensure all content is consistent and tailored for individual prospective clients
  • Ability to identify and work with relevant subject matter experts (SME) within the business who inform content; motivate and manage SMEs to ensure commitment to reviewing and updating content on a pre-agreed cycle
  • Confident in dissecting RFPs and identifying frequently asked questions that need to be maintained in a knowledge base
  • Participating in annual and ongoing reviews of the knowledge database
  • Leading process improvement initiatives

 

What we expect from you: 

  • Minimum of 8 years professional experience, with at least 4 years of managing proposals for opportunities in strategic and jumbo markets (30k + employees)
  • B2B experience in employee benefits, corporate communications, and new business proposal development; you are capable of becoming a power user of Salesforce and Loopio
  • Excellent project management skills to facilitate results across cross-functional groups and in a remote environment
  • Upwards leadership skills to communicate effectively with executive leadership, to include presenting proposals for their review
  • Value working with a team and the development of relationships with your colleagues
  • Strong written and oral presentation skills and a proven ability to understand and communicate technical concepts in a compelling and persuasive manner
  • Organized and deadline oriented, able to prioritize workloads and develop resources as needed to meet deadlines
  • Intellectually curious, committed to mental healthcare, and able to translate complex subject matter
  • Bachelor’s degree compatible to job responsibilities and requirements; masters degree preferred
  • Proficient in MS Office Suite

 

KPIs:

  • Proposal Stage progression: an outcome-based measurement of opportunities, assessing success of the proposal via progression of the deal from the “evaluation” to “deep dive” stage
  • Proposal Deadlines: an effort-based measurement, ensuring all proposals are submitted to the consultant on time

The target base salary range for this position is $106,400-$138,400, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

  • You will be held accountable to an exceptionally high bar and impact
  • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
  • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
  • You will create processes & products that have never existed before
  • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
  • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

  • You get to be surrounded by some of the brightest minds in the field  
  • You get to learn and grow at an extremely accelerated pace
  • You will experience transparency, integrity, &  humility from leadership 
  • You will be empowered to constantly challenge the status quo
  • You get the space to experiment & innovate
  • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
  • You will become more resourceful and resilient
  • You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

  • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • 10 allocated sick days per year
  • Flexible paid time off in addition to 12 paid holidays throughout the year
  • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
  • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

  • 4-4.5 months of fully paid parental leave
  • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

  • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
  • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
  • Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

  • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
  • Focus Fridays: no meetings, no distractions, just time for you to get work done.
  • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
  • Up to $1,000 Professional Development Reimbursement per calendar year.
  • $200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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