Director, Workplace Experience, North America

Posted 3.22.24
New York, NY


Responsible for implementing the strategy and day-to-day operations of our offices in North America, Peloton’s Director, Workplace Experience, North America will be an integral part of the Global Workplace Experience team! The position reports to Peloton’s Senior Director, Workplace Experience, and is a critical component in supporting Peloton’s goals of creating a safe, inclusive, and efficient work environment, whether you’re working in one of our beautiful offices, in a distribution center, or at home.  

The Workplace Experience team is focused on leading the charge in creating dynamic global environments where every team member feels valued, supported, and motivated to reach their full potential. We are dedicated to fostering a thriving and inclusive environment where every team member feels empowered to excel. Together, we cultivate a culture of equity and innovation, driving Peloton’s growth and mission impact on a global scale. We are looking for a strong, strategic, and data-driven leader with a global mindset to lead and grow the team as we reimagine the workplace experience. 


  • Lead, coach, and motivate a distributed team of workplace professionals to realize our vision, adapt to changing business needs with optimism, and support their individual growth and success 
  • Collaborate and liaise with local leaders in each of our offices to gather feedback on our workplace experience, understand specific needs, and tailor local and global workplace strategies accordingly 
  • Develop and implement innovative programs, processes, and projects that strive to reduce both short and long term operating costs and improve productivity and longevity, for both people and workplace systems 
  • Support your team in scaling our events and hospitality function within our Workplace strategic vision to provide a scaled service, considering all aspects of event details such as catering, entertainment, transportation, and equipment 
  • Develop strategies to drive office engagement and team member satisfaction at scale, empowering your team to own local culture in the offices they manage 
  • Oversee and improve facilities management initiatives to optimize resources and maintain a safe, efficient, and high-touch workplace environment 
  • Present ideas to improve services and event quality including costs and budgets
  • Achieve cost savings and support at/below budget, through increasing utilization of suppliers and preferred vendors/contractors and by identifying efficiency opportunities 
  • Delivery of non-real estate projects such as refurbishments and improvements
  • Manage site-level budgets, implementing tools to effectively track and efficiently allocate resources to maximize the impact of global and local workplace initiatives 
  • Close partnership with the Real Estate teams and vendors to ensure operational needs are front of mind from the moment a project is launched
  • Stay informed about emerging trends and best practices in workplace operations, facilities management, and employee experience to drive innovation and excellence 
  • Infuse DEI practices into Peloton’s culture, fostering an environment of inclusion and support aligned to Peloton’s vision, mission & values 


  • 8+ years working as a manager responsible for complex operations at large office sites
  • 5+ years managing and developing a team 
  • Strong project management skills 
  • Have a balanced mix of people, technical, analytical, and operations skills
  • Experience working with creative and/or technology populations 
  • Experience scaling operations 
  • Ability to build partnerships and work collaboratively cross-functionally 
  • Creativity and entrepreneurial spirit a must
  • Proven skills in planning and budgeting



The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

– Medical, dental and vision insurance
– Generous paid time off policy
– Short-term and long-term disability
– Access to mental health services
– 401k, tuition reimbursement and student loan paydown plans
– Employee Stock Purchase Plan
– Fertility and adoption support and up to 18 weeks of paid parental leave 
– Child care and family care discounts
– Free access to Peloton Digital App and apparel and product discounts
– Commuter benefits and Citi Bike Discount
– Pet insurance and so much more!
Base Salary Range
$192,200$249,700 USD



Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members’ greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email:

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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