Senior Data Analyst

Posted 3.25.24
About Pendulum
Pendulum® is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated clinical efficacy to treat conditions like metabolic syndrome, inflammation and neurodegeneration.
Pendulum has created proprietary pipelines to build a unique discovery platform that identifies key, novel bacterial strains and the prebiotics that feed them.
We are a highly collaborative team of scientists, engineers, physicians, marketers and salespeople interested in improving human health by using the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
If you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading!
Position Summary:
Pendulum’s Senior Data Analyst will work at the intersection of business and data science, and be instrumental at driving top-line growth for the company. We are seeking a highly quantitative, driven, and intellectually curious Senior Data Analyst who has experience with marketing and sales operations, customer insights, and delivering data models/dashboards built for internal self-service – in addition to facilitating ad hoc data requests with short turnaround times.  You’ll also work cross-functionally with Marketing, Data Science, and R&D to socialize your insights and collaborate on findings. You have an entrepreneurial mindset, love to collaborate, and are comfortable in a startup environment where prioritization by impact is key!
What You’ll Do:
  • Support Pendulum’s growth through providing insights to leadership that help cross-functional teams identify and understand opportunities surrounding but not limited to: trends across product lines and customer channels, customer acquisition, retention, lifetime value.
  • Unlock our customer funnel by mining data to understand purchase behavior, and engagement metrics across our product and customer segments.
  • ]Manage our dashboards and reporting packages by designing and automating highly visible dashboards that will drive action across the organization.
  • Uplevel our data program, democratizing access to marketing data and enabling data access and reporting visibility across the Company.
  • Synthesize information across a wide variety of data sources including financial statements, customer analytics, data warehouse, etc
  • Work cross-functionally with the data engineering team to ensure data quality and timeliness.
Knowledge Requirements:
  • 4+ years of industry experience in Data Science and Analytics
  • 3+ years experience with SQL
  • 2+ years of experience in Netsuite or with a similar ERP
  • 2+ years of experience in Python and R (a bonus)
  • Experience performing data analysis and develop new corporate metrics and modifying existing metrics for various cross-functional initiatives
  • Experience working on customer analytics to drive user growth, retention/churn, attribution, and LTV models
  • Experience leading complex cross functional projects, teams, and prioritizing competing needsAbility to design dashboards that visualize data driven insights
  • Demonstrated experience using spreadsheets and business intelligence tools (Tableau, Looker, etc.) to analyze business performance and forecast future growth
  • General knowledge of how 3rd party tools work to pull data from various platforms and APIs is a plus (i.e. Fivetran, DBT)
  • Analytical and problem-solving skills
  • Ability to set and meet deadlines
  • Ability to work in high-pressure situations
  • Excellent attention to detail
  • Excellent oral and written communication skills
  • Intensely curious problem solver who stays current on the latest techniques and introduces new methods when appropriate
Salary & Benefits
  • $173,430 – $202,335
  • Medical, Dental, and Vision
  • Commuter Benefits
  • Life & STD Insurance
  • Company match on 401 (k)
  • Flexible Time Off (FTO)
  • Equity
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