Sr. IT Engineer

Posted 3.20.24
Location
Remote

About Calm

Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals and organizations alike. Our flagship consumer app provides personalized content and activities – featuring a range of experts and beloved celebrity voices – to help users manage stress, improve sleep and live mindfully. Our workplace and healthcare solutions offer a consumer-friendly approach to clinical content and HIPAA-compliant resources in order to drive positive health and business outcomes. Named a TIME100 Most Influential Company, Calm supports more than 150 million people and 3,500 organizations across seven languages and 190 countries.

What We Do

As a member of our IT team, you will assist with evaluating Calm’s technical needs and developing solutions to help meet business goals and solve problems. You will identify, develop, and execute solutions for Calm’s business applications and systems, corporate infrastructure components, and integrations. You’ll play an active role in defining IT-related project requirements and work with development teams to design and modify systems architecture, create software solutions, and integrate solutions with existing systems.

We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, or NYC areas. At this time, only candidates in these locations will be considered. 

What You’ll Do

An experienced IT Engineer with a seasoned background in technical support and information systems management, including implementation, monitoring, and maintenance. You will be a crucial player in the planning and management of system migrations during mergers and acquisitions, ensuring Calm’s commitments to regulatory security and compliance frameworks are not compromised. You’ll work heavily with Engineering, Operations, Security, HR, and IT to make the whole organization more efficient.

  • In collaboration with the team, manage separate IT ecosystems with different security postures, policies, and procedures
  • Manage communications and projects across multiple organizations
  • Identify and plan around integration interdependencies
  • Strategize and establish effective decommission and migration project plans for existing systems and functionalities
  • Contribute to the development, alignment, and management of IT-related policies, procedures, and processes that:
    • support a connected and flexible ecosystem;
    • adhere to regulatory requirements;
    • and operate in a common, secure, and compliant environment.
  • Procatively identify areas for improvements and develop technology solutions to meet business needs and solve business problems
  • Utilize a hands-on approach with a strong bias for action
  • Executes with focus and advocacy for the end-user experience

Who You Are

  • Experience and involvement in mergers and acquisitions
  • Experienced with administering SaaS services (e.g. Google Workspace, Slack, Zoom) 
  • Experienced with harnessing the power of APIs
  • Deep knowledge and experience with:
    • Google Workspace, Slack, Zoom, Jira, and other common SaaS applications
    • Cloud infrastructure services, specifically AWS and GCP
    • Jamf Pro, Jamf Protect, and other MDM solutions
    • Logging, Monitoring, and Alerting tools (e.g. Sumo Logic, Data Dog, Stackdriver, etc.)
    • Identity and Access Management using Okta, and SAML / SCIM provisioning
    • Okta Workflows, Zapier, or other automation platforms
  • Strong communicator, both written and verbal 
  • Strong troubleshooting and critical thinking skills
  • Extremely strong attention to detail
  • Passion for quality and security
  • Able to establish and meet specific end-state goals and deadlines
  • Able to efficiently handle ambiguity and appropriately prioritize competing projects

Minimum Requirements

  • This role typically requires 8+ years of related experience
  • Minimum of 6+ years of experience in IT Solutions Architect or IT Engineer roles 

The anticipated salary range for this position is $155,500 – $217,700. The base salary range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographic location, skills, experience and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off. 

Please note that Calm may leverage artificial intelligence technology in the application review process.

Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Calm’s Recruiting team if you need a reasonable accommodation, assistance completing any forms, or to otherwise participate in the application process. You can reach the Recruiting team at recruitingaccommodations@calm.com 

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.


Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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