Experience Design Lead

Posted 2.13.24
Location
Remote
Mindbloom 🧠
We guide people through life-changing breakthroughs with the next-generation of science-backed treatments: psychedelic medicines.
Starting with ketamine therapy for anxiety and depression, our product dramatically improves client:
• Access: Costs 70% less and available 100% at-home 
• Outcomes: Clinical efficacy 2x greater than antidepressants
• Experience: NPS > Amazon, Netflix, and Apple
Come craft the future of mental health & wellbeing — trailblazers and pioneers wanted. 🚀
Literally Transform Lives 
Mental healthcare is a public health crisis that’s getting worse, and legacy treatments aren’t getting the job done. 
At Mindbloom, we alchemize medicine, software, and artful content to deliver powerful therapeutic experiences that actually work, at scale. 
For our clients, Mindbloom isn’t a vitamin nor a painkiller. It’s a life-saver.
With Mission-Obsessed Teammates 🧘🏽‍♀️🧘‍♂️
It all starts with a team of stunning colleagues who care passionately about our clients, our mission, and each other.
We approach our work as an act of creative contribution back to the world. From clinicians to marketers to engineers, everyone at Mindbloom plays a critical role in guiding others through a journey of healing and personal transformation.
Our CEO is a 3x founder building world positive companies (1 exit, 1 category leader with $120M raised), our Medical and Science Directors are pioneers in the fields of ketamine therapy and psychedelic medicine, and we’re extremely well capitalized by top tier tech and healthcare investors. 
We’re the first mover and leader in consumer psychedelic therapy, and we have aspirations to build a household brand and the largest, most transformational mental healthcare company in the world.
We believe the team you build is the company you build. At Mindbloom, you will have a massive impact. As the Experience Design Lead, you will revolutionize psychedelic therapy by revamping the end-to-end client experience to facilitate transformational experiences.
Creating a More Conscious Company, Then World 🌎
If we succeed at Mindbloom, we will:
1. Accelerate the healthcare system’s adoption of psychedelic therapies
2. Make a dent in global human suffering
3. Expand humanity’s collective wisdom, compassion, and consciousness
Elevating worldwide consciousness starts with elevating our own. At Mindbloom, we’re creating a more conscious company culture from first principles. We’re zealous about radical responsibility, candor, wholeness, self-actualization, focus, and freedom (we’ve been remote-first from founding). Above-all, we put clients first.
If you’re extremely passionate about psychedelic therapies and fired up about doing the best work of your life while serving others, then let’s transform some lives together.
Role 🎨
• Partner with the Head of Product and Head of Engineering to lead the creation of an AI guidance MVP to increase repeat engagement
• Drive a transformational journey of digital and physical enhancements, ensuring every touchpoint leaves customers in awe, eager to experience more of our unparalleled service
• Create a seamless immersive client experience that captivates clients and increases session engagement
• Architect an epic journey intertwining multiple products, delivering an unforgettable experience that showcases the depth and breadth of our offerings, leaving clients craving more adventure
Sound Like You? 🎧
• Quality steward: Proactively drives towards a premium end-to-end client experience across all digital and physical touchpoints
• Design process: Autonomously owns and runs a clear, cohesive experience design process covering problem discovery, prototyping, user testing, and partnering with product/eng
• Voice of the client: Combines their intuition with qual and quant data to identify, design and ship high-impact product investments that serve core user needs
• Mission-Obsessed: You have a personal connection to our mission
• Remote-able: You excel in a remote-first, writing-based culture of freedom and responsibility
• Practices Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego
• Makes Exceptional Decisions: You use rigor, data, and speed to make intentional decisions
• Cultivates Wholeness: You bring your authentic self to work and promote the wellbeing of team and peers
• Focus: You practice deep work, say no often, and do less, better
Benefits 🤝
• Insurance: Medical, dental, and vision insurance for you and dependents
• Time Off: Unlimited vacation and sick days
• Wellbeing: Steeply discounted Mindbloom products and services for yourself and immediate family
• Culture: Annual company retreat and departmental offsite
• Freedom: Design your own workday – we’ve been remote-first from founding
• Responsibility: You get what you need to excel (MacBook, standing desk, co-working space, etc.)
• Retirement: Employer sponsored 401k plan so you can save for the future
We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.
Mindbloom is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. 
The future of health and fitness, all in one newsletter.
Sign up to get the latest industry trends, news, and tech delivered straight to your inbox.

    No thanks.