Director, People & Culture Business Partnerships-Retail & Operations

Posted 1.5.24
Your Opportunity at ARC’TERYX: 
As the Director, People & Culture Business Partnerships, you will lead our strategic partnership with our North America Retail team, Operations team, and Training team. You will drive business outcomes through the application of people programs and initiatives that align with ourlong-term business strategy.  
You will provide strategic guidance and expertise in organizational design, performance management,workforce planning, and change leadership to drive employee engagement and success at the individual, team, and business level. 
As a trusted coach and partner to our Retail leadership team, you will enable ongoing leadership development across the business through your team’s partnership with their respective functional portfolios. 
This role is open to hybrid remote work. Candidates must be eligible to work in Canada.  
Meet Your Future Team: 
The People & Culture Business Partnership team operates in strategic partnership with the business, driving the continuous evolution of people and leadership practices and fostering a culture that generates high performance teams, strengths-based coaching, and values-based leadership. 
You will lead a team of Retail focused P&C Business Partners and Generalists in their ongoing partnership with the business and in the application of thoughtful, intentional, and innovative people practices. Additionally, you will support the North America Retail Operations and Training teams with a focus to build out the P&C support framework for this function.   
If you were the Director, People & Culture Business Partnerships now, here are some of the core activities you would be doing:
  • Partnering with our leaders across the business and overseeing the creation and implementation of our people strategywithin the North America Retail function in alignment with our long-term global business strategy 
  • Providing ongoing strategic guidance and coaching to our executive leadership team  
  • Building out our People & Culture partnership framework and support structure for the North America Retail portfolio  
  • Leading a team of functional P&C partners in providing exceptional support on people, culture, and organizational topics across your portfolio 
  • Building and implementing a sound P&C operations framework to enable the smooth execution of our people initiatives and partnership with the business 
  • Partnering with the Total Rewards team to inform our evolving total rewards strategy based on business needs, and to ensure the successful implementation and communication of total rewards initiatives across your portfolio 
  • Implementingwithin the North America Retail portfolio the Arc’teryx performance framework, including performance management, talent assessment, and succession planning  
  • Providing strategic guidance on organizational design and structure across the business, partnering with the executive leadership team to design high performing teams that will meet our evolving business needs 
  • Driving engagement, trust, and performance across the business through sound change leadership and through your team’s day-to-day partnership with our people 
  • Overseeing our workforce planning process, identifying gaps between our current and future competency requirements, and ensuring we have a strategic people resourcing plan in place to meet long-term business objectives for your portfolio 
  • Operating as a key member of the P&C Business Partnership team to drive cross-functional P&C initiatives  
Here are some of the things you could be working on in the future:
  • Partnering with HR and leadership across our parent company as we expand our North America Retail portfolio 
  • Develop a framework for the People & Culture Partnership support of the North America Retail portfolio  
  • Collaborate with the P&C team to champion and accelerate a culture of excellence in which people feel engaged and inspired 
  • Work with Senior Leaders to optimize organizational structure to support a hyper growth environment
Are you our next Director, People & Culture Business Partnerships?
  • You have a degree in Business, Human Resources Management or equivalent   
  • You have 13+ years of solid, complex, and professional level HR experience in apparel or the outdoor industry, including 5+ years in a leadership capacity 
  • You have 7+ years’ experience leading teams within the retail industry 
  • You have previous experience working for a global company and a proven ability to quickly build an understanding of a complex global business model 
  • You are strategic and solutions focused with a simple and practical approach when executing 
  • You are committed to developing and driving a service excellence culture 
  • You have superior coaching skills and are experienced in coaching senior leaders 
  • You are great at influencing through strong relationships, expertise, and data and can manage a complex group of stakeholders 
  • You have excellent interpersonal skills with an approachable personality 
  • You have strong presentation and communication skills 
  • You have effective project management skills with the ability to adapt to changing priorities 
  • You have excellent problem solving and conflict resolution skills 
  • You have a strong ability to remain objective and exercise good judgment, decision making, diplomacy and discretion 
  • You maintain confidentiality and deal appropriately with sensitive issues 
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