General Manager

Posted 3.4.24
Location
Los Angeles, CA
About Us:
Welcome to Next Health, the world’s first Health Optimization and Longevity center. Established over 6 years ago, we have since grown to 5 locations throughout the US with a strong growth trajectory. We pride ourselves on being the preeminent leader in the field of health optimization.
Our mission at Next Health is to help people optimize their health and improve their quality of life through cutting-edge functional medicine practices. We are dedicated to providing our clients with the most advanced techniques and technologies to help them achieve their health and wellness goals.
Your Impact
General Manager will ensure the execution of smooth and efficient operational procedures within all departments, enabling Next Health to provide the highest level of customer service and achieve financial success.
Job Description
As General Manager, your responsibilities will include:
General Manager identifies as proactive and a self-starter and is capable of providing worry transfer to the Executive Team.
General Manager assists by coordinating, facilitating, and executing a strong relationship with the Human Resources Department regarding all employee relations. This role is also responsible for the oversight and management of all compliance, policies, and procedures.
General Manager will ensure the execution of smooth and efficient operational procedures within all departments through excellent leadership, enabling the Next Health facility to provide the highest level of customer service.
Alignment with Next Health’s core values and mission. Assures adherence to HIPAA regulations for patient privacy at all times.
Ensuring that all patient care and services meet or exceed regulatory and industry standards
Provide oversight to all employees in the facility, including but not limited to: Nurse Practitioners, Registered Nurses, Assistant General Manager, Sr. Health Hacker, Health Hacker.
Maintains positive team morale at all times.
Managing the financial performance of the facility and developing budgets to ensure financial sustainability
Works closely with the Human Resource Department – Stays up to date on legal compliance & safety regulations and evolving safety measures.
Provides location-specific, self-generated business in partnership with the sales and marketing division.
Responsible for the active development of team members and the execution of consistent employee reviews & all required performance evaluations.
Collaborating with other leaders in the company to develop and execute strategic plans
GM interfaces with HR to facilitate hiring & recruiting.
Building and maintaining strong relationships with patients, healthcare providers, and community stakeholders
Ensuring that the facility maintains a safe and secure environment for all patients and staff
Takes personal responsibility to ensure a positive customer-centric environment and all customer issues are resolved expeditiously.
Holds self and others to the highest level of professionalism in line with Next Health standards. Facilitates community outreach and engagement.
Oversees presentation and maintenance of the facility to ensure everything is aesthetically pleasing, and in proper working order, and all maintenance issues are resolved expeditiously.
Holds all staff members accountable for their responsibilities and provides positive affirmations, performance coaching, and disciplinary actions when necessary.
What to Expect
In this role, you can expect to:
Lead and manage the daily operations of the healthcare facility
Oversee and manage staff, including physicians, nurses, and administrative staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Develop and manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
What You’ll Bring
We’re looking for a General Manager who has:
Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s degree preferred)
3+ years of experience in healthcare or hospitality management, preferably in a clinical setting
Demonstrated ability to lead and manage a team of healthcare professionals
Strong financial management skills and experience with budgeting and forecasting
Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, healthcare providers, and community stakeholders
Knowledge of healthcare regulations and industry standards
Excellent interpersonal and organizational skills.
Ability to work independently and as a team player.
Possesses self-initiative and motivation.
Ability to identify, troubleshoot, and resolve internal & external conflicts.
Ability to work with peers, supervisors, patients, and physicians.
Amazing customer service skills.
Command of the English language, both verbal and written.
Inherent outgoing and friendly personality. Ability to proactively identify & resolve operational issues before they arise.
Tech-savvy and resourceful.
Our Culture & Perks
We are patient-centered with a culture that values excellence, compassion, and teamwork. We offer:
At Next Health, we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary and benefits package, including healthcare coverage, paid time off, and retirement savings options. We also provide opportunities for professional development and growth within the company.
Expected Compensation
$85,000 – $100,000/annual salary + benefits + bonus potential
Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state or local laws.
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