Group Product Manager, Platform

Posted 5.13.24
Location
San Francisco, CA
Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon.
Hinge Health Hybrid Model:
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
About the Role
We are seeking a Group Product Manager for our Activity Platform product, a critical component in our mission to provide exceptional member treatment. At Hinge Health, we believe movement is medicine, and getting our members engaged in movement is key to delivering effective treatment to meaningfully reduce their pain. Our core product is delivered through the Hinge Health app, surfacing the right content and therapeutic activities at the right time, personalized to each member. This role is essential in driving the platform strategy that supports our member experiences and outcomes, working across the organization to identify high-value opportunities and execute our vision. You will collaborate with cross-functional teams to architect scalable solutions—developing versatile APIs to provide access to member activity data for various product teams and building an extensible platform for integrating personalized content like education, surveys, and exercises across domains. You will also manage, coach, and empower a team of Platform PMs. Together, your team will enable greater personalization and driving gains in member retention and health outcomes.
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply – we would love to hear from you!
WHAT YOU’LL ACCOMPLISH
  • Develop and execute an inspiring and comprehensive product vision, strategy, and roadmap for the platform teams supporting our core product, ensuring alignment with Hinge Health’s mission and business goals.
  • Lead cross-functional teams, including clinical, engineering, design, and marketing, to develop and deliver high-quality, member-centered activity solutions and applications.
  • Manage, coach, and empower a team of Product Managers to deliver exceptional results.
  • Foster a culture of rapid testing, learning, and iteration in activity development and management.
  • Serve as a key liaison between the product team and executive leadership, effectively communicating strategy, progress, and impact.
  • Utilize analytics to track activity engagement and effectiveness, leveraging insights to inform activity strategy and product improvements.
  • Ensure the Activity Platform supports a seamless, integrated member experience across all Hinge Health offerings and scales with the growing slate of services.
BASIC QUALIFICATIONS
  • 8+ years of product management experience with 2+ years of management experience
  • 4+ years of experience as a platform product manager building enabling technology capabilities
  • Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
  • Strong problem solving skills with the ability to abstract and identify patterns from complex use cases
  • Effective decision making skills driven and informed by data
  • Excellent communication skills, with emphasis on the written narrative 
PREFERRED QUALIFICATIONS
  • BS or MS in Computer Science, Electrical Engineering, Business, Applied Mathematics or Statistics, or relevant field 
  • Experience in health education, digital therapeutics, or patient engagement platforms.
WHAT YOU’LL LOVE ABOUT US
  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development
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