Manager, Site Operations

Posted 2.26.24
Location
Boston, MA
NOBULL is a wellness community that invites and challenges individuals who aspire to be a better version of themselves physically, mentally, and emotionally. Through footwear, apparel, nutrition and a winning mentality, we provide the plays and playbook for your personal pursuit of self-improvement. Our company is comprised of a small team of bright, passionate, and hardworking individuals dedicated to making a difference in people’s lives.
As the Manager of Site Operations, you will be the quarterback in our eCommerce operations, ensuring that content and product launches are flawlessly executed. This role demands a detail-oriented individual with a knack for process improvement, experience in Shopify, and the ability to collaborate closely with teams across the organization. If you have a track record of managing complex operations and driving efficiency, we want to hear from you.
Responsibilities:
  • Act as the final checkpoint before content and products go live, ensuring accuracy and alignment with brand standards
  • Drive process improvements for operational efficiency, particularly in content and product deployment
  • Manage the build-out of all pages, PFMs and promotions within the Shopify platform
  • Own and maintain the site catalog, excluded product lists and all promo codes
  • Determine best processes for scheduling content and PDP builds and deploy best practices within the team
  • Set rules for search algorithms and product recommenders, optimizing the consumer shopping experience
  • Build subject matter expert knowledge within the team on internal search and targeting and personalization of consumer groups
  • Collaborate with SEO, product, and digital marketing teams to enhance site visibility and performance
  • Manage direct report through clear expectations, clear and objective feedback and through removing roadblocks and fostering autonomy
Qualifications:
  • 7+ years of experience in eCommerce or project management, with Shopify experience highly preferred
  • Exceptional attention to detail and a proven ability to manage deadlines and complex projects
  • Strong problem-solving skills and the ability to work effectively in a team environment
  • Excellent communication skills, capable of working closely with cross-functional teams to achieve business objectives
  • Demonstrated experience in delivering projects on time and managing detailed work plans
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