Product Director - Growth

Posted 3.27.24
We Are Redefining How People Approach Their Health
ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions. 
Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US and the UK, having generated a waitlist of over 300,000, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.
We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.
A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.
We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.
About the role
We are searching for a Product Director to lead growth & payments product teams across US & UK. You’ll help people learn about ZOE and how ZOE can transform their health. This role is at the centre of how we define our value proposition. You’ll love it if you want to be part of defining company-level strategy, are excited about an evolving scientific field, love collaborating across disciplines and moving fast – the ZOE product is rapidly evolving. 
What you’ll do:
  • Set a clear, ambitious, and focused strategy for your area, enabling your group of teams to act swiftly and make a positive impact on our members. Communicate this strategy clearly to gain buy-in from across the organisation, inspiring trust and support.
  • Gain a comprehensive understanding of customer needs across various segments and use cases, utilising research and customer insights to generate maximum value, empathy and anticipate product opportunities.
  • Lead teams to tackle the most impactful problems and think big, resulting in an industry defining, coherent customer journey. Encourage and guide teams to embrace ambitious ideas and think beyond their comfort zone. Support teams to find creative ways to ship frequently, even in the presence of intricate dependencies.
  • Raise the bar for high performance within the product team by providing effective coaching and timely feedback to assist the PMs you line manage in their professional growth and success, both in achieving their quarterly goals and advancing in their careers.
  • Help create a culture in which product managers can do the most impactful work of their careers. Identify and acting on opportunities to improve the product development culture.
  • Serve as a player-coach when necessary, diving in and lending your support in business-critical projects.
We think this role would be a great fit if…
  • You are an experienced, hands-on product leader with experience building products as a product manager or a founder. Bonus points for experience in a subscription business with product-led growth.
  • Experience line managing multiple PMs across a broad scope.
  • You have successfully launched a significant B2C product and have the “campfire stories” to share about both your successes and failures.
  • Demonstrated ability to develop and coach Product Managers in order to effectively lead high-performing product teams. As a skilled coach, you understand how to apply situational leadership principles.
  • Are customer-focused at heart. Our members come first, so you need to be excited about helping our members and delivering on our mission to improve the health of millions.
  • You thrive in a fast-paced environment, where you and your teams are set and held accountable to highly ambitious goals.
  • You have a “whatever-it-takes” attitude when it comes to making your team and product area successful. You are willing to roll up your sleeves and dive in, doing whatever it takes to make an impact today.
  • You are fluent in research and data and can guide your PMs on when to experiment versus when to use customer insight and conviction.
  • Collaboration and communication are your strong suits. You’re a natural storyteller.
  • You have a strong passion for learning, continually seeking opportunities for personal growth and increasing your impact.
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