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Who we are
Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus’s mission is to catalyze healthcare’s greatest inventors by maximizing the value of patient insights – so that they can build up, not around.
What we’re looking for
The Data Acquisition team at Zus is looking for a hands-on, technical, and healthcare-savvy Senior Product Manager that is eager to jump into a rapidly scaling healthcare platform startup. This person will be responsible for leading one of our Data Acquisition teams.
As part of our team, you will be responsible for:
- Defining and prioritizing requirements for one of Zus’s Data Acquisition teams. The types of problems we solve include:
- Constructing the most complete, freshest clinical picture of a patient possible so that providers don’t have to go hunting for records or delay patient care
- Helping both technical and clinical users understand what data we are surfacing to them, how complete it is, how fresh it is
- Connecting new data partners and vendors to the Zus network
- Transforming healthcare data from a variety of formats (CDA, HL7v2, NCPDP, FHIR, even PDFs) to Zus’s FHIR standard, handling a lot of messiness and variation along the way
- As we grow, scaling our operations and technical pipelines to handle more patients and data needs
- Customer Feedback: Continuously iterate on data products based on customer feedback, actively seeking input from users to enhance usability and coverage
- Partner Collaboration: Collaborate with our external partners to ensure we’re integrating with them correctly and delivering on our roadmap
- Data Reporting: Collaborate with Commercial team to proactively address data-related concerns including developing customer dashboards, metrics, and reports tailored to customer use cases
- Data Quality: Maintain metrics on data quality and explore opportunities to improve data coverage and accuracy
- Issue Investigation: Examine customer-reported and internally identified issues that require data such as changes in encounter volume, appointment duplication or patient progress issues
- Sprint Management: Collaborate closely with the engineering team to manage sprints, ensuring that development efforts align with product goals and timelines including the entire release lifecycle, from planning to deployment
You’re a good fit because you have
- Prior experience in product management, including managing a roadmap, setting priorities and making tough tradeoffs, and translating customer needs into detailed product requirements
- Worked closely with engineering teams to nurture early products from prototypes to beta to GA, while maintaining and iterating on established capabilities
- Familiarity with healthcare data standards and formats, with a strong interest in this domain
- Enthusiasm about exploring and analyzing data using SQL and business intelligence (BI) tools
- Experience building intuitive technical interfaces and user experiences (APIs, data marts, data itself)
- Experience investigating data trends, answering questions, and proactively improving data quality
- Empathetic approach to customers that allows you to relate to and build trust with our technical users (digital health engineers) and their customers (patients and providers)
- A collaborative mindset that allows you to partner with our Customer Success and Sales teams to make individual customers successful
- Clear communication style that allows you to craft nuanced messaging to win over teammates, leadership, and the market
- A self-starter attitude that shows that you are ready for the fast, and sometimes unstructured, nature of an early startup
