Senior Director, Quality

Building and leading a global organization of quality professionals and leaders, fostering a culture of growth, accountability, innovation, and continuous improvement.

Defining and leading the long-term Quality strategy and roadmap, including the evolution of global quality systems, governance frameworks, organizational capabilities, and product integrity standards.

Ensuring your team achieves department operation and quality performance objectives and establishing metrics that support our long-term business goals

Establishing and monitoring KPIs that measure product integrity, vendor performance, risk management effectiveness, and overall quality excellence

Leading the Quality team to ensure effective quality structure and processes are in place at the factories to secure brand quality standards through product and standards documentation, capacity building, and risk and incident management

Developing and overseeing a global supply base quality performance strategy that drives continuous improvement, operational excellence, risk mitigation, and long-term capability building across the supply chain, which includes T1 and T2 qualification standards to support new partner selection

Collaborating with internal teams, external partners, and governing bodies to facilitate the certification of products and facilities

Partnering with ESG to propel the sustainability and traceability of our products

Partnering with Advanced Concepts to ensure product integrity and quality needs are considered and met as new product innovations move into bulk production

Partnering closely with Raw Materials to establish raw material sourcing, and quality process standards to ensure consumer quality, sustainability and regulatory expectations are met

Influencing strategic business decisions through expert understanding of product integrity, quality risk, regulatory requirements, and manufacturing capabilities and collaborating cross-functionally as a key member of our product leadership team

Designing a vendor onboarding program that enables new partners to learn and adopt our processes and standards from Day One.

Proposing and developing long term strategy in the continual elevation of our product innovation and integrity

Building a talent pipeline that is inspiring and challenging to the team

You have a Bachelor’s Degree or Certification in Analytical QA Systems, Technology or Engineering, along with 15+ years of leadership experience in quality management. Experience in the apparel industry is an asset

You have an extensive knowledge of raw materials, technical construction, and quality systems

You have demonstrated success leading a large, complex, global quality function or department

You have proven ability to develop organizational strategy, operating models, systems, and functional capabilities

You have a strong knowledge of the end-to-end apparel development and manufacturing process

You have experience leading others through transformation and building high-performing global teams

You have a track record of being a thoughtful leader propelling a high performing team

You have excellent critical thinking, analytical and problem-solving skills

You have proven performance history with domestic and offshore vendors and manufacturers

You have strong communication and influencing skills

You have extreme attention to detail