Chief of Staff, Commercial

About the Role: We’re looking for a strategic, execution-driven Commercial Chief of Staff to be the right hand to our Chief Executive Officer and a force multiplier for our go-to-market team. This is a high-impact role at the center of our mission to transform neurological care delivery through technology.

You’ll operate as a trusted advisor, strategic thought partner, and operational powerhouse—bringing structure to ambiguity, aligning cross-functional stakeholders, and ensuring that bold ideas turn into real-world outcomes. From driving strategic planning and performance management to orchestrating key initiatives and unlocking new growth opportunities, you’ll help steer the commercial ship at scale.

This isn’t a behind-the-scenes role. You’ll have a front-row seat to decision-making, exposure to senior leadership, and the chance to leave your fingerprints on the company’s trajectory as we scale. If you thrive at the intersection of strategy, operations, and execution—and want to shape the future of digital health—this role is for you.

What You’ll Accomplish:

Strategic Support & Execution

• Build and execute the go-to-market strategy across sales, marketing, partnerships, and customer success
• Own goal setting, forecasting, and performance tracking as we build repeatable and scalable commercial processes
• Document objection handling, training and inspiring the team to work around blockers

Foundational Operations

• Build lightweight systems and workflows that bring clarity, speed, and focus to our small but mighty commercial team
• Manage outreach experimentation, coordinating between our GTM engineering team and leadership team to leverage warm introductions when appropriate

Cross-Functional Collaboration

• Act as the connective tissue between the commercial function and teams like marketing, product, clinical, and operations
• Drive alignment across functions to ensure smooth execution of launches, campaigns, and customer initiatives

Project Leadership

• Own and drive special projects that don’t neatly fall into a single function—from testing new growth channels to standing up early partnership pilots
• Project manage enterprise growth and expansion, owning follow up meetings and serving as the CEO’s right hand 

 Documentation and Data

• With the support of our Marketing team, own all key documents and pieces of collateral supporting our GTM: scripts, pitch decks, one pagers, ROI calculators, GTM playbook, weekly updates
• With the support of our analytics team, regularly quantify our pipeline and outreach metrics, helping hold the team accountable to targets

Team Enablement & Culture

• Help set the tone for a high-performance, mission-driven team by improving onboarding, communication, and team rituals
  Be a trusted sounding board and culture carrier during a critical stage of company growth

Basic Qualifications:

Experience & Background

• 5–8 years of relevant experience in strategy, operations, consulting, investment banking, or a fast-paced startup environment
• Experience supporting go-to-market teams or working closely with commercial leaders (sales, partnerships, marketing, customer success)
• Healthcare or digital health experience strongly preferred, especially in a growth-stage or startup context

Skills & Strengths

• Strategic thinker with strong business judgment—you can see the big picture and break it down into actionable steps
• Exceptional project management skills; able to juggle multiple priorities and drive cross-functional initiatives to completion
• Strong written and verbal communicator—comfortable creating board decks, team updates, and partner-facing materials
• Highly analytical and comfortable working with metrics, dashboards, and KPIs to drive performance
• Comfortable with ambiguity and a fast-changing environment; thrives in a “build while flying” culture

Mindset & Approach

• High ownership mentality—you proactively identify problems and take initiative to solve them
• Collaborative and low-ego; you build trust quickly across teams and lead without formal authority
• Deeply mission-driven and excited about shaping the future of healthcare
• Ready to roll up your sleeves and jump in wherever needed—no task too big or small

Preferred Qualifications:

• Experience in a Chief of Staff or BizOps-type role
• Familiarity with value-based care, provider partnerships, or payer contracting
• Strong Excel/Google Sheets and presentation skills (bonus: experience with tools like Hubspot, Apollo, LinkedIn Sales Navigator, Clay, Google Drive Suite, Notion, or Airtable)

Compensation:

• This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $152,000-$260,000. 

Neura Health Hybrid Model:

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 2 days per week (Tuesdays & Thursdays) for the full 8 hours of a typical business day. Our office is conveniently located at 205 East 42nd Street in New York.