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Location
New York, NY
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Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we’re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you’re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
We are looking for an Analytics Engineer to build and scale the data infrastructure that powers decision-making at Charlie Health. This person will play a key role in transforming raw data into actionable insights, ensuring that our therapists, clinical teams, and business stakeholders have access to high-quality, reliable data. They will work closely with product, engineering, and analytics teams to design scalable data models, optimize data workflows, and drive a culture of experimentation and data-driven decision-making. This role is foundational to making Charlie Health’s data more accessible, accurate, and impactful—helping us improve outcomes for the teens and young adults we serve. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Full-stack analytics engineering: Build, maintain, and optimize data models that transform raw data into structured, actionable insights in Snowflake using dbt.
- Develop scalable data workflows: Partner with data engineers to ensure data pipelines are efficient, reliable, and well-documented.
- Enable data-driven decision-making: Build and maintain dashboards, reports, and self-serve analytics tools in Hex and Tableau, ensuring teams can easily access the right data.
- Drive a culture of experimentation: Implement best practices for A/B testing, cohort analysis, and impact measurement, ensuring insights drive real-world improvements in patient care and clinician experience.
- Optimize performance & cost: Continuously refine queries and data transformations to reduce latency, improve efficiency, and manage Snowflake costs effectively.
- Foster data enablement & collaboration: Work cross-functionally with clinical, product, and operations teams to ensure they can trust and leverage data to improve business and patient outcomes.
Requirements
- Advanced SQL expertise (Snowflake, Redshift, or BigQuery), with the ability to write and optimize complex queries.
- Proficiency with dbt (or equivalent transformation tools) for building scalable data models.
- Experience with BI & reporting tools (Hex, Tableau) to develop dashboards and reports.
- Understanding of data warehouse architecture, governance, and best practices to ensure data is structured, reliable, and easy to access.
- Ability to thrive in a fast-paced, high-impact environment, balancing technical rigor with business needs.
- Strong problem-solving skills and a collaborative mindset to work across teams and functions.
Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
The total target base compensation for this role will be between $150,000 and $180,000 per year at the commencement of employment. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
